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At Flowvize, we strive to provide the best experience for our users. However, if you need to cancel your subscription or request a refund, please review our policy below.
1. Subscription Cancellation
- You can cancel your subscription anytime through your account settings or by contacting our support team at support@flowvize.com.
- Your subscription will remain active until the end of the current billing cycle.
- Once canceled, you will not be charged for future billing periods, but we do not offer partial refunds for unused time.
2. Refund Policy
We offer refunds under the following conditions:
a) Eligible Refunds
You may request a refund if:
- You were charged incorrectly due to a billing error.
- You cancel within 7 days of your initial purchase and have not used the service extensively.
b) Non-Refundable Items
Refunds are not available for:
- Subscription renewals after the billing period has started.
- Services that have already been used or accessed.
- Promotional or discounted plans.
3. How to Request a Refund
To request a refund, please email us at support@flowvize.com with your order details. We will review your request and process eligible refunds within 5-10 business days.
4. Changes to This Policy
Flowvize reserves the right to modify this policy at any time. Any changes will be posted on this page.
For any questions, please reach out to us at support@flowvize.com.