Cancellation and Refund Policy
Effective Date: April 15, 2025
At Flowvize, we strive to provide exceptional service and a seamless experience for our customers. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed for our services.
1. Subscription Cancellation
How to Cancel: You may cancel your subscription at any time through your account settings on the Flowvize platform or by contacting our support team at support@flowvize.com.flowgenius
Effective Date of Cancellation: Upon cancellation, your subscription will remain active until the end of your current billing cycle. No further charges will be applied after the current billing period ends.flowgenius
Access Post-Cancellation: After the subscription period concludes, access to premium features will be revoked. However, you will retain access to any data or content associated with your account.
2. Refund Policy
General Policy: All subscription fees are non-refundable. Once a payment has been processed, it is final, and no refunds or credits will be issued for partial or unused subscription periods.youryogaflowstudio.com
Exceptional Circumstances: In the event of extenuating circumstances, such as a significant service disruption directly attributable to Flowvize, refund requests will be evaluated on a case-by-case basis. To request a refund under such circumstances, please contact our support team at support@flowvize.com within 7 days of the incident.
3. Trial Periods
Free Trials: Flowvize may offer free trial periods for new users. During the trial period, you will not be charged. If you choose to continue with a paid subscription after the trial ends, the payment method on file will be charged accordingly.
Cancellation During Trial: To avoid being charged, you must cancel your subscription before the trial period ends.
4. Changes to This Policy
Flowvize reserves the right to modify or update this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our cancellation and refund procedures.
5. Contact Us
If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at:
Address: SCO -15 GF (Opp. Motor Market), Sector 13, Chandigarh, India
Email: support@flowvize.com
Phone: +91 9876546622